My tumble dryer is not working properly.
The appliances provided in our apartments are of similar quality across all Citydays accommodations. The instructions below therefore apply to most models available. In case of technical fault (connection issue, leak, breakdown, etc.), our technical team is available to assist you. Any problem due to misuse, lack of maintenance or abnormal use will be at your expense.
Check the connections
- Electricity: Make sure the tumble dryer is plugged into a working socket. Test the socket with another appliance if needed.
- Vent: If your tumble dryer is condensing, check that the water tank is empty and correctly placed. For a vented model, make sure the hose is not bent or blocked.
Check operation
- Filters and drum: Clean the lint filter and check that nothing is blocking the drum.
- Programmes: Make sure you have selected the programme suited to the type of laundry and that the duration matches the load.
- Lights and error codes: Check if any lights are flashing or if an error code is displayed.
Contact us with:
- A photo of the tumble dryer clearly showing the model.
- A photo of the error code (if displayed).
- A short video showing the problem.
If the problem persists
Please fill in our incident report form and attach a photo or short video: Report an incident Our technical team will respond quickly if needed.